The storefront in Vastly includes a Contact Form module that streamlines communication between you and your customers. Here’s how it functions:
Message Submission
- Customer Interaction:
- When a customer submits a message through the contact form on your storefront, the content of their message is immediately captured by the system.
Email Notification
- Instant Alerts:
- As soon as a message is submitted, you receive an email notification containing the full content of the message. This ensures that you can quickly respond to customer inquiries or concerns.
Message Storage
- Record Keeping:
- Along with sending you an email, the system also stores a record of the submitted message in the Contact module. This allows you to keep a detailed log of all communications for future reference or follow-up.
